Returns & Exchanges
At Evobike, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. If your new gear doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, sellable condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.